- ISBN13: 9780071379441
- Condition: NEW
- Notes: Brand New from Publisher. No Remainder Mark.
Product Description
The international bestseller–more than 500,000 copies sold!With their 1994 international bestseller, Dealing with People You Can’t Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and other technological wonders designed to bring people closer together have only made it that much harder to avoid … More >>
Dealing with People You Can’t Stand: How to Bring Out the Best in People at Their Worst
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I have come to realize, that on any job you have. There will be a boss or even bosses that you just can’t stand. This is certainly true with me. And I have come to the conclusion is to just try your best to get along with that trouble making boss and “turn to other way.” This might sound hard to do, but try to put yourself in your boss’es shoes. They probably feel like they are being overcome with their work load and feel the need to take their vengence out on the employees. Or it could be the other way around. They may not realize that there actions are hurtful and can really do some damage that way. Look at the bright side, they may or may not do it to the other employees. My friends, try as you might to have patience with these people and see there side. They may not be as bad as you think they are.
Rating: 5 / 5
Dr. Rick Brinkman and Dr. Rick Kirschner are Naturopathic physicians who wrote the book, Dealing with People You Can’t Stand, with good intentions of helping people identify and deal with the 10 most difficult behaviors.
Effective communication is key to successfully dealing with difficult behaviors. Good examples of effective communication are given in chapter 4. One communication technique is Blending. Dr. Rick & Dr. Rick state “Blending is any behavior by which you reduce the differences between you and another in order to meet them where they are and move to common ground.”
Another strong point of this book are the illustrations of the Lens of Understanding. They are throughout the book and are very helpful. The Lens of Understanding illustrations help you to see the organizational framework. The illustrations are formatted to resemble the cross hairs of a scope on a rifle. They are an effective visual aide.
One of the weak areas are the typographical errors. There are several throughout the book. One example is on page xii. The period after the 2 is missing. Another typo is on page 118, in paragraph three. The word when is spelled ohen.
Another weak aspect is contradiction. For example in the Introduction Dr. Rick & Dr. Rick tell you that the difficult person will change. Their statement “While you can’t change difficult people, you can communicate with them in such a way that they change themselves. It’s a matter of knowing how to get through to them when they’re behaving badly.”, contradicts itself in several places throughout the book. The authors tell you that you better adjust your attitude. One example of this is on page 68. The heading is in bold lettering and states “You Better Adjust Your Attitude.” They tell you to watch your emotions when dealing with a Tank.
On page 201, Dr. Rick & Dr. Rick give more contradicting advice. In the seventh ounce of prevention, they tell you to beware of multitasking when on the telephone. Then in the eighth
ounce of prevention they tell you to use your phone time to catch up on personal hygiene.
Errors and contradictions aside this book helped me to have a better insight to what makes some people tick.
This helps me communicate more effectively, thus taking some of the stress out of my life.
Rating: 3 / 5
Fast seller, great price. Highly recommended when you want to receive a book right away. Thank you!
Rating: 5 / 5
Dr. Rick Brinkman and Dr. Rick Kirschner are Naturopathic physicians who wrote the book, Dealing with People You Can’t Stand, with good intentions of helping people identify and deal with the 10 most difficult behaviors.
Effective communication is key to successfully dealing with difficult behaviors. Good examples of effective communication are given in chapter 4. One communication technique is Blending. Dr. Rick & Dr. Rick state “Blending is any behavior by which you reduce the differences between you and another in order to meet them where they are and move to common ground.”
Another strong point of this book are the illustrations of the Lens of Understanding. They are throughout the book and are very helpful. The Lens of Understanding illustrations help you to see the organizational framework. The illustrations are formatted to resemble the cross hairs of a scope on a rifle. They are an effective visual aide.
One of the weak areas are the typographical errors. There are several throughout the book. One example is on page xii. The period after the 2 is missing. Another typo is on page 118, in paragraph three. The word when is spelled ohen.
Another weak aspect is contradiction. For example in the Introduction Dr. Rick & Dr. Rick tell you that the difficult person will change. Their statement “While you can’t change difficult people, you can communicate with them in such a way that they change themselves. It’s a matter of knowing how to get through to them when they’re behaving badly.”, contradicts itself in several places throughout the book. The authors tell you that you better adjust your attitude. One example of this is on page 68. The heading is in bold lettering and states “You Better Adjust Your Attitude.” They tell you to watch your emotions when dealing with a Tank.
On page 201, Dr. Rick & Dr. Rick give more contradicting advice. In the seventh ounce of prevention, they tell you to beware of multitasking when on the telephone. Then in the eighth
ounce of prevention they tell you to use your phone time to catch up on personal hygiene.
Errors and contradictions aside this book helped me to have a better insight to what makes some people tick.
This helps me communicate more effectively, thus taking some of the stress out of my life.
Rating: 3 / 5
I liked the practicality of the advice in this book. You can’t change other people’s behavior; you can only change your reaction to that behavior. Also, check out “Don’t Sweat the Small Stuff”.
Rating: 4 / 5